What I can do for you
I possess many skills, but it's what I can do for you and your organization that really matters. My expertise bridges the gap between tactical design and implementation and strategic planning and direction. Using what we uncover to shape the future creates industry leaders and highly adoptable outcomes.
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my current Portfolio
Experience Design
Using a human-centered approach I fearlessly work with teams to experiment and design tantalizing and experiential front stage customer experiences using deep customer insights in combination with advanced technologies to drive industry leaders and innovative disruption.
Organizational Design Strategy
Facilitating alignment across departments to create internal governance and operational structures that support the readiness, stability, and progress of design and technical teams. Each organization is unique and requires a bespoke approach that reflects its mission and vision while working to meet organizational business objectives.
Strategy & Operations
Leading design, as an internal design team or driving a successful consulting practice, takes strategic foresight and operational and business acumen. Structuring multifunctional roles, driving growth, filling the sales pipeline, and developing quarterly/yearly business objectives while managing the practice and purpose of the organization requires balance and exceptional relationship development.
Product & Service Design
Executing a rigorous and repeatable design process to discover, align, plan, and execute highly efficient and innovative design systems and services that connect customers to their desired businesses. Service design effectively delivers end-to-end, front to backstage, and omnichannel experiences.
Executive Design
Serving as an advisor and partner to executive teams I create space inside organizations to develop an understanding and advocacy for a design-led approaches while growing design capabilities and utilizing outcomes to transform business strategies and drive strategic direction and planning from the top down.
Activation
It is a true failure when design sits on a shelf. I have made it a specialty to be the bridge between design and technology, the space in which we call 'Activation'. Helping organizations determine their readiness to engage and create a plan to evolve from current to future-state required knowledge of design, business strategy, and product management.
What My Colleagues Say
Jason Ely, Managing Partner at Strativ Consulting
"Innovative, insightful, and deeply compelling, Stephanie has changed the way I see business. It’s rare to find someone who can speak to stakeholders at every level of business and Stephanie’s ability to create value in seemingly every possible situation is a force multiplier at the scale and pace of big business. It was a great pleasure to work with Stephanie and I hope to again in the future."